Augment your existing operations with remote technical support teams that help you activate new customers faster and retain them longer.
Premium 24/7 support powered by elite teams of US-based support engineers.
Activate customers faster and retain them longer with expert personalized training.
Monitor your customers’ networks and proactively provide support so they never go offline.
Our remote service experts have supported over 350,000 businesses and continue to learn every day.
Leverage teams that already support the technology you sell so there’s no onboarding delay.
Every communication channel is personalized with your brand to build awareness and loyalty.
Service teams act as an extension of your team so there's no disruption to your customer experience.
Support doesn't stop at 5pm. Be available for your customers whenever and wherever they have questions.
Smooth out your support curves with dynamic staffing to ensure you always have proper coverage.
“Boomtown provides fast and reliable customer service for our merchants. The staff is very knowledgeable, the software is easy to use, and the staff works quickly to resolve our merchant's issues allowing us to expand faster without worrying about the overhead of customer support."
Our remote services are built to augment your existing team with minimal process disruption.
Relay has pre-built integrations to messaging and ticketing systems as well as robust APIs.
We provide a structured onboarding process that has helped hundreds of partners easily get started.
"The agent was helpful, knowledgeable and patient."
"I wish every customer service representative was this good."
"So helpful and awesome!!"
"I love your service!"
"First time using the service. Way Cool."
"Great support!! Thank you for the help!!!"
"Great communication and customer service."
"Fabulous service! What a great way to fix the original problem."
"Seriously, amazing training."