Deliver fast, efficient and personalized services at scale with an intelligent support platform built for teams that service distributed businesses
Boomtown is trusted by the best in the business to deliver exceptional support experiences:
Technology can be complex. Support doesn't have to be.
As businesses use more technology to run their daily operations, support is becoming increasingly challenging.
Traditional customer service platforms are inadequate as they fail to facilitate engaging interactions, lack industry context, and are built for 1:1 support, making it nearly impossible to collaborate to quickly and efficiently solve issues.
Boomtown’s support platform transforms your agents into heroes without any extra work. It is built specifically for teams that support brick and mortar businesses so it has the tools, workflows, knowledge, and context to solve issues fast.
Experience true operational performance increases
We're building the support ecosystem for teams that support distributed businesses
Bringing teams together to provide a better support experience
A single platform to simplify your support, and your life.
Bring all your support communications into one place and easily share them internally or across organizations.
Leverage intelligent automation to create more efficient agents and provide a better support experience.