Boomtown’s platform connects your customers seamlessly with your company and ecosystem, delivering great experiences at scale.
New sale conversions can increase by 3x when distributed sales teams have the right answer at the right time in the context of a discussion with a prospective customer.
Simplify solution complexity, smooth the introduction of new products, and reduce sales training time with a platform that helps your sales teams make the right match between a customer need and your solution suite.
Imagine delivering that knowledge onto their tablet, laptop or mobile device anytime, anywhere with multiple configurable communication channels
Use natural language interfaces to eliminate paper forms, reduce errors, delight customers and increase the bottom line.
Create and disseminate structured checklists and processes across the digital surfaces of your customer facing teams to streamline a prospect’s experience. Automatically synchronize data with your CRM systems.
Solving knowledge problems, such as product compatibility, in the sales journey significantly reduces the downstream servicing problems that lead to attrition.
With our platform, you can build knowledge based on customer interactions across your enterprise and harness the power of AI to provide automated real-time sales engineer suggestions.
Remote and field sales teams struggle with training and managing product complexity in the sales process.
Provide structured conversational solution information in the field to ramp new team members rapidly and get the right solutions in the hands of your customers.
Every form that is filled out manually costs $5 per human interaction for a sales person.
Source: Accenture
"Boomtown aligns with our mission to deliver new technologies to the market and offer innovative, integrated solutions that help our customers simplify business complexity and concentrate on growing their business."
Boomtown gives you the workflows, product knowledge and automation to succeed in today’s world.
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CXM picks up where CRM ends. We help enterprises and their partner ecosystems deliver exceptional customer experiences.
