Activation &
Onboarding

Automate complex customer journeys, simply.

Get started

Simplify the process of getting customers live

Activation & Implementation can be the most challenging phases along a customer’s journey. They don’t have to be.

Faster Revenue
Achievement
Improved & Structured Conversion
Excellent Customer Experiences
Faster Revenue Achievement

Reduce order-to-revenue time

Engage and motivate customers to move toward the next stage of their customer life cycle faster than they would on their own.

Whether boarding a new customer, re-engaging an inactive one or upgrading a loyal advocate, do so with speed, insight and customer empathy.

Improved & Structured Conversion

Take control of the process

SMB and Mid-market customers need help activating and implementing your products. Failure to effectively do so results in pre-revenue churn.  

Delivering an exceptional customer experience requires seamless collaboration internally and externally.

Excellent Customer Experiences

Build a stellar reputation

In B2B go-to-market models that include resellers and other ecosystem stakeholders the Activation Customer Journey is usually disjointed.  

This inherent multi-party delivery model requires orchestration so the customer feels like they are dealing with one solution team.

Fact

New entrants can activate and board customers 80% faster than incumbents.

Opportunity

Implement an Activation Customer Journey for a dramatic improvement in the time it takes to deliver value to your new customers.

Proof

Structured Activation Customer Journeys reduce pre-revenue churn by up to 30%

Source: Boomtown Market Results

Integrations

Calendly
FedEx
Google Calendar
Salesforce
Segment
Slack
Trello
UPS
Web Scheduler
Zapier

"Activating and supporting new customers has never been this easy. We have active and happy customers with just a few clicks."

Brian Kamstra
President

Expert help when you need it

Technology products can be complex. They need to be supported, updated, and sometimes replaced.

Boomtown gives you seamless access to a network of on-demand technology product experts. Tap into our service layer for 24/7 remote and in-person technology help when your customers need it.

Learn more