About us
Boomtown is the sum of all of the knowledge and experience we have gained from years of delivering support for technology products that real-world businesses rely on everyday.
As these products have become more complex and interconnected, traditional ticketing systems have fallen short.
We believe that the product experience you deliver - from sale to service - is the most important factor in your ability to compete for, win, and retain customers.
We're maniacally focused on designing and developing the modern toolset you need to ensure that your product support experience is nothing short of exceptional. This has led us to leverage rich data and AI to help you predict product problems before they occur and ensure your teams have the right answers at the very moment they need them.
