In the future we envision, brands are free to push the boundaries of their business without ever risking or sacrificing their customer relationships.
“Boomtown has been critical in helping us scale up our support efforts while providing the best customer experience. By streamlining installations and new customer trainings, we can get our customers started faster on talech.”
The relationship between a business and a customer is, without exaggeration, sacred. When the customer is disambiguated from the business, the fundamental promise of commerce is broken. We believe it’s possible to get back to the basics of commerce, without backtracking on the most innovative and exciting business models at work today.
Built on a global product index to enable exceptional data-driven and holistic customer journeys.
Complex products lead to more questions. Intelligent automation keeps your costs down.
Seamlessly work with your partners, vendors, and service providers to solve complex issues quickly.
Leverage the latest machine learning models to create a system that’s always learning and improving.
Tap into pre-built and integrated knowledge bases and bots for products you sell or encounter in the field.
Boomtown has your back. Seamlessly access remote and field services with just a few clicks.