Boomtown for
Implementation
& Success Teams

Streamline onboarding and implementation.

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Orchestrate & execute successful customer onboarding & implementation

First impressions last forever. Create exceptional initial experiences for your new customers and then automate and track your daily processes.

Own the
Experience
Manage Your
Day
Seamless Communications
Own the experience

Tools to exceed customer expectations

Be intentional about your customer’s first experiences with your company.

Orchestrate every email and touchpoint across all internal teams to ensure a simple and delightful onboarding.

Manage your day

Don't miss a beat

Put all your activities in one place to make sure you never miss a step.

Use My Work to see what needs your attention at any point in time or view your overall customer journey in a kanban view for a holistic view of all your customers.

Seamless Communications

Reduce implementation errors

Create lasting customer relationships with fast and personal digital communications with each customer.

Organize customer conversations across all channels in one place right alongside internal or third partner discussions that help move the onboarding along.

Fact

Onboarding new customers is often the most complex and most neglected area of a customer’s journey with your company.

Opportunity

Organizing and streamlining your onboarding process can lead to an immediate increase in satisfaction and long term customer retention.

Proof

AI technologies have the potential to increase productivity by 40 percent, as well as boost profitability by an average of 38 percent by 2035.

Source: Accenture

Integrations

Gmail
Google Calendar
Microsoft Outlook
Salesforce
Segment
Slack
Trello
Web Scheduler
Zapier
Zendesk

“The platform provided me with the extended workforce nationwide that we needed, along with real time insights into the progress of the project. Boomtown’s customer success team was committed to our success and actually felt like an extension of the team.”

Brian Wesley
Director of Support