Activation & Training

Provide your customers with expert remote
training and activations.

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Provide your customers with expert remote training & activations

Seamless activation and training experiences to
augment your customer journeys.

Get Customers Live
Quickly
Reduce Downstream
Support
Improved Customer
Experiences
Get Customers Live Quickly

Remote activation &
training

The combination of the remote Activation and Training program and the Boomtown platform can reduce customer time to activation by over 80%.

Synchronizing with partner customer journey’s we handle all aspects of Activation and/or Training to ensure a helpful and smooth transition onto your products.

Reduce Downstream Support

Up-front value
realization

Partners that include remote Activation and/or Training options in customer journeys see reduced inbound support requests post activation and have happier customers realizing the full value of the product upfront.

Each Activation and/or Training begins with a Q&A with the customer to better understand how to tailor the session to their unique needs.

Improved Customer Experience

Self-resolution &
decreased escalations

The session and curriculum are designed to create confidence in a new customer, greatly reducing buyers remorse and churn.

Customers are armed with the knowledge they need to use your product immediately to the benefit of their business's bottom line.

Fact

Selling, activating, and supporting business solutions is increasingly difficult and complex.

Opportunity

Simplify sales, accelerate revenue, and increase net revenue retention with the superior customer experience delivery platform.

Proof

AI technologies have the potential to increase productivity by 40 percent, as well as boost profitability by an average of 38 percent by 2035.

Source: Accenture

Integrations

Calendly
FedEx
IRIS CRM
Salesforce
Segment
Slack
UPS
Web Scheduler
Zapier
Zendesk

“We’ve enjoyed working with Boomtown to ensure our customers have the training and support they need 24/7. Our goal is to have customers activated and trained within 3 days. Our relationship with Boomtown helps make that happen.”

Lawrence Brown
Technical Support Manager

Expert help when you need it

Technology products can be complex. They need to be supported, updated, and sometimes replaced.

Boomtown gives you seamless access to a network of on-demand technology product experts. Tap into our service layer for 24/7 remote and in-person technology help when your customers need it.

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