Help is just 1 minute away, 24 hours a day
With Boomtown you get complete technical support services for your entire business.
Fast and friendly communication
You choose how you want to receive support. Immediately connect with a technology expert via text message, chat, or live video chat
Technology issues are not constrained to 9-5, and neither is your business. We’re always online and available to help 24/7/365
Expert local help
Have a local expert technician come directly to your business anywhere in the US, right when you need it
Boomtown goes beyond just great tech support
We provide additional value added services to make running your business easier
Have an experienced technician install, connect and configure all hardware so you’re ready to go with your new system
Network Install & Configuration
Have your network installed configured by a certified network engineer to minimize the risk of going offline
Need a professional to run cable? Have a Boomtown technician run Cat 5/5e/6 or Fiber Optic at a convenient time
Other Technology Installations
From security cameras to AV systems, make sure your new technology is properly installed at your business
One service contact to rule them all
Boomtown supports all the technology at your business. Including, but not limited to:
- Point-of-sale hardware & connectivity
- Receipt & kitchen printers
- Loyalty solutions
- Surveillance systems
- Audio & video systems
- Sensor technologies
- Device connectivity
- WiFi hotspots
- Wireless network security
- Modems, routers, access points
- Ethernet cabling & testing
- MAC support
- PC support
- Virus removal & cleanup
- Connected device configuration
- Port Racks
Meet the technology experts that power the services
The Boomtown Brigade. Our team of certified and experienced local technicians.
Over 1,000 technicians across the US covering more than 95% of retail locations.
Averaging 11 years of technical field service work and a 4.85/5 customer rating.
Trained on merchant technology and networks through the proprietary Boomtown Academy.
The best of the best. Our 24/7 technical experts based in Scottsdale, Arizona.
The technical experts. They’re Passionate about technology and networks and they’re ready to help. Every issue is just another fun problem for them to help you solve.
Have a software questions? They’ve got you covered. They train thousands of businesses on how to get the most out of their new software purchase – from point of sale to back-office to analytics.
The most organized people you’ll meet. They oversee every in-person job that Boomtown completes to make sure that everything runs on time and the work completed exceeds your expectations. Every time.