We make sure “IT” just works!

Boomtown provides 24/7 technical support services to businesses anywhere in the US

Help is just 1 minute away, 24 hours a day

With Boomtown you get complete technical support services for your entire business.

Fast and friendly communication

You choose how you want to receive support. Immediately connect with a technology expert via text message, chat, or live video chat

Always available

Technology issues are not constrained to 9-5, and neither is your business. We’re always online and available to help 24/7/365

Expert local help

Sometimes you just need someone to come out and fix IT! Have a local tech come directly to your business, right when you need it

Streamlined business expansion

Looking to open a new location? No problem! We can standardize your technology and ensure it’s professionally installed in each new location.

3rd-party ticket escalation

Tired of getting the run-around? Solve all your technology issues with a single call. If we can’t fix it, we’ll connect you with the team that can.

Simple management tools

Manage all your support requests and IT credentials in one place. For every location.

Boomtown goes beyond just great tech support

We provide additional value added services to make running your business easier

POS Installations

Have an experienced technician install, connect and configure all hardware*

Network Install & Configuration

Have your network installed configured by a certified network engineer and minimize the risk of going offline

Ethernet Cabling

Need a professional to run cable? Have a Boomtown technician run Cat 5/5e/6 or Fiber Optic at a convenient time

Managed Routers

Ensure your network is always connected and secure. Boomtown’s engineers will monitor your network’s performance around the clock

Software Training

Not quite up to speed with your new point-of-sale? Sign up for a 90 – 120 minute deep-dive training session with an expert*

*select systems only

POS Menu Builds

Save yourself hours and have Boomtown load your menu and/or inventory on your point-of-sale*

Refrigeration Monitoring

Be alerted immediately when your temperatures go outside of a set range, and produce FDA compliant forms in minutes

Tablet Repair

Tablet screens cracked or broken? We’ll have an experienced technician come to your location and fix them for you

One service contact to rule them all

Boomtown supports all the technology at your business. Including, but not limited to:

tablet POS icon
Business Technology
  • Point-of-sale hardware & connectivity
  • Receipt & kitchen printers
  • Loyalty solutions
  • Surveillance systems
  • Audio & video systems
  • Sensor technologies
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Network Connectivity
  • Device connectivity
  • WiFi hotspots
  • Wireless network security
  • Modems, routers, access points
  • Ethernet cabling & testing
Cloud Technology Support
Back Office
  • MAC support
  • PC support
  • Virus removal & cleanup
  • Connected device configuration
  • Servers
  • Port Racks

Don’t see what you’re looking for? Contact us to see if we can help. We’ll respond within 1 hour or you can call us at 844-800-2666 for an immediate response.

Meet the technology experts that power the services

The Boomtown Brigade. Our team of certified and experienced local technicians.
Boomtown Technician Map
Nationwide

Over 500 technicians across the US covering more than 90% of retail locations.

Experienced

Averaging 11 years of technical field service work and a 4.85/5 customer rating.

Certified

Trained on merchant technology and networks through the proprietary Boomtown Academy.

The best of the best. Our 24/7 technical experts based in Scottsdale, Arizona.
Boomtown Remote Tech Support
Support Engineers

The technical experts. They’re Passionate about technology and networks and they’re ready to help. Every issue is just another fun problem for them to help you solve.

Training Specialists

Have a software questions? They’ve got you covered. They train thousands of businesses on how to get the most out of their new software purchase – from point of sale to back-office to analytics.

Project Managers

The most organized people you’ll meet. They oversee every in-person job that Boomtown completes to make sure that everything runs on time and the work completed exceeds your expectations. Every time.

Want to learn more about Boomtown’s services?