Boomtown provides 24/7 technical support services to businesses anywhere in the US
Help is just 1 minute away, 24 hours a day
With Boomtown you get complete technical support services for your entire business.
Fast and friendly communication
You choose how you want to receive support. Immediately connect with a technology expert via text message, chat, or live video chat
Technology issues are not constrained to 9-5, and neither is your business. We’re always online and available to help 24/7/365
Expert local help
Sometimes you just need someone to come out and fix IT! Have a local tech come directly to your business, right when you need it
Streamlined business expansion
Looking to open a new location? No problem! We can standardize your technology and ensure it’s professionally installed in each new location.
3rd-party ticket escalation
Tired of getting the run-around? Solve all your technology issues with a single call. If we can’t fix it, we’ll connect you with the team that can.
Simple management tools
Manage all your support requests and IT credentials in one place. For every location.
Boomtown goes beyond just great tech support
We provide additional value added services to make running your business easier
Have an experienced technician install, connect and configure all hardware*
Network Install & Configuration
Have your network installed configured by a certified network engineer and minimize the risk of going offline
Need a professional to run cable? Have a Boomtown technician run Cat 5/5e/6 or Fiber Optic at a convenient time
Ensure your network is always connected and secure. Boomtown’s engineers will monitor your network’s performance around the clock
Not quite up to speed with your new point-of-sale? Sign up for a 90 – 120 minute deep-dive training session with an expert*
*select systems only
POS Menu Builds
Save yourself hours and have Boomtown load your menu and/or inventory on your point-of-sale*
Be alerted immediately when your temperatures go outside of a set range, and produce FDA compliant forms in minutes
Tablet screens cracked or broken? We’ll have an experienced technician come to your location and fix them for you
One service contact to rule them all
Boomtown supports all the technology at your business. Including, but not limited to:
- Point-of-sale hardware & connectivity
- Receipt & kitchen printers
- Loyalty solutions
- Surveillance systems
- Audio & video systems
- Sensor technologies
- Device connectivity
- WiFi hotspots
- Wireless network security
- Modems, routers, access points
- Ethernet cabling & testing
- MAC support
- PC support
- Virus removal & cleanup
- Connected device configuration
- Port Racks
Don’t see what you’re looking for? Contact us to see if we can help. We’ll respond within 1 hour or you can call us at 844-800-2666 for an immediate response.
Meet the technology experts that power the services
The Boomtown Brigade. Our team of certified and experienced local technicians.
Over 500 technicians across the US covering more than 90% of retail locations.
Averaging 11 years of technical field service work and a 4.85/5 customer rating.
Trained on merchant technology and networks through the proprietary Boomtown Academy.
The best of the best. Our 24/7 technical experts based in Scottsdale, Arizona.
The technical experts. They’re Passionate about technology and networks and they’re ready to help. Every issue is just another fun problem for them to help you solve.
Have a software questions? They’ve got you covered. They train thousands of businesses on how to get the most out of their new software purchase – from point of sale to back-office to analytics.
The most organized people you’ll meet. They oversee every in-person job that Boomtown completes to make sure that everything runs on time and the work completed exceeds your expectations. Every time.