Product news, release notes, updates & more - your one stop shop for everything new and notable with Boomtown's suite of knowledge delivery products.
Release Date: 4/15/21. SDK, Integration Configurators, Seismic, Performance
Boomtown is excited to announce that our latest integration with RingCentral is now live!
Release Date: 3/11/21. General Form, Webchat Options, SDK, Knowle
Release Date: 2/11/21. Knowledge, Forms, Email, SDK
Release Date: 1/21/21. Performance updates and bug fixes
Release Date: 12/22/20. Performance updates and bug fixes
Release Date: 12/3/20. Updates to knowledge, email, and integrations panel
Release Date: 11/12/20. Updates to email, knowledge, solutions panel, and core platform
Release Date: 10/15/20. Updates to core workflows and fixed bugs.
Release Date: 9/24/20. Updates to core Case workflows and fixed bugs.
Our Universal Product Index also helps new partners start supporting their customers faster since they benefit from all the data and knowledge that we already have on a product that they sell and support.
You’ll notice that we simplified the left navigation in the new interface. We removed all drop down options and made each main navigation item a single click to enter. All your Views are aggregated into a single list. When you click on a View, it updates the records you see in the list to match the pre-set filters.