Orchestrate and automate effortless customer experiences

Relay makes it simple to sell, activate and service business technology products at scale

Orchestrate more delightful and seamless end-to-end customer journeys from first sale, through activation to ongoing support and renewal

See it in action
Relay support software

Engage, collaborate and share

Enable simple, more engaging and productive conversations between your teams, across your partner ecosystem and, most importantly, with your customers

Boomtown Relay Software
Boomtown chatbots

Streamline and automate

Reduce costs by automating lower value touch points and streamlining routine workflows while delivering greater convenience to your customers with super responsive and highly articulate digital assistants

Empower your people

Turn all of your customer service and sales agents into product experts by providing them with access to Relay’s integrated and conversational Knowledge Base

Relay Knowledge
Relay insights, reporting and analytics

Connect the dots

Leverage valuable insights and context on the way your customers use connected business technologies – across industry sectors, use cases and geographic locations – to drive continuous product and service improvement

Transform your delivery

Deliver proactive product support – using advanced AI-powered tools to anticipate and resolve potential problems before they impact your customer’s business

Relay proactive support
Relay Expert Network

Backstop your team

Augment your existing operations with seamless access to an integrated network of remote and field service technology product experts

Feel the impact


improved NPS


Increase in agent efficiency


reduction in churn


reduction in volume
Let's give this a try

Start supporting smarter today

See all the featuresSchedule a demo