Knowledge is Power
Access the premier business technology support knowledge base
Speed, quality and consistency
Support in a box
This is truly support on-demand. All of our knowledge is pre-built and ready to use.
You can have access to support FAQs for all the technologies that you sell within a few seconds.
Get new team members up to speed quickly and ensure you are delivering a consistent customer experience.
The way you want it
Our knowledge takes multiple forms depending on the scenario. You can have internal FAQ bots available to answer questions for your agents or public FAQ bots that answer questions directly for customers.
For more complex situations, leverage pre-built diagnosis checklists to walk agents through troubleshooting steps.
Finally, access detailed technology installation guides to support your field agents through on-site services.
Learn from others' experiences
We built our knowledge content over the course of years of providing exceptional support to businesses.
We are always learning, analyzing, updating and improving our content to enhance the experience for those who get answers from our knowledge.
You get the benefits of an industry-leading team managing your support knowledge base without all the overhead.