CXMEngine for Fintech
and Payments

Grow without the headache.

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Grow your business easily
& efficiently

Deliver superior customer experiences for differentiation
in your expanding payments business.

Sell & Activate Customers Faster
Retain Customers
Longer
Reduce Operating
Costs
Sell and activate customers faster

First impressions establish the relationship

Deliver experiences that get customers active faster with lower pre-activation churn and higher satisfaction.

Provide structured activation processes that can accelerate activation timelines by over 80%, with Boomtown’s white-glove services modules.

Retain Customers Longer

Make every interaction an excellent one

Communicate with your customers faster, seamlessly solve concerns and create positive outcomes. Boomtown’s platform is built to support merchant technology with rich pre-built knowledge libraries, along with addressing the unique needs and ecosystem of payment providers.

Reduce Operating Costs

Augment headcount with software

Boomtown’s platform helps your customers connect with you through their preferred channel – chat, SMS, video, email, and phone.  Our pre-built knowledge delivery and customer engagement platforms deflect routine calls while making your live support teams more efficient and effective, with a high degree of customer satisfaction.  

Augment your team with complementary 24/7 live support through the Boomtown platform for scalable capacity.

Integrations

Calendly
Jira
Salesforce
Segment
Slack
USPS
Web Scheduler
Webhook
Zapier
Zendesk

“We receive fast and reliable customer service for our merchants. The staff is very knowledgeable, the software is easy to use, and the staff works quickly to resolve our merchant’s issues allowing us to expand faster without worrying about the overhead of customer support.”

Drew Sementa
CEO

Expert help when you need it

Technology products can be complex. They need to be supported, updated, and sometimes replaced.

Boomtown gives you seamless access to a network of on-demand technology product experts. Tap into our service layer for 24/7 remote and in-person technology help when your customers need it.

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