Boomtown’s platform is built to scale your business and improve your customer experience.
Selling, activating, and supporting business solutions is increasingly difficult and complex. This has profound implications for any organization's long term revenue realization goals.
Boomtown’s platform delivers TOAs your team via chat, SMS, phone, email, or video. Our fully-integrated knowledge delivery platform delivers contextually-relevant solution recommendations directly to our agents, decreasing overall handle times.
“B2B CX masters achieve twice the returns on their CX investments than their peers. They take threats and opportunities more seriously, invest more strategically, and focus on building experiences that are not just personalized, but highly relevant.”
“Activating and supporting new customers has never been this easy. We have active and happy customers with just a few clicks.”
“Boomtown has been critical in helping us scale up our support efforts while providing the best customer experience. we can get our customers started faster on talech.”
“Boomtown allows us to expand faster without worrying about the overhead of customer support.”
“Boomtown gives us the ability to deliver high-quality services to our customers around the country, whether it’s same-day break-fix, a new store install, or a national rollout.”