National Field Services
Streamline your on-site support with our national network of certified technicians
Premier technicians, everywhere your business is
Tap into a hand-curated network of certified technicians, managed by Boomtown.
All of our technicians are vetted, interviewed, background checked and certified on your technologies your business runs on.
Our technicians average 11 years of field experience and have received an average of a 4.66/5 technician rating across all jobs.
We manage your jobs so you don't have to
Our dedicated project management team ensures every job is successfully completed to your standards.
Detailed technician notes and image logging shows your team the final product for every on-site service.
One simple rate, nation wide
We provide low standard rates across the country, which drives predictable support costs and savings.
Our 1/10th hour billing increments ensures that you never overpay. Save instantly with rates that are more than 30% lower than the national average!
the national average
"Boomtown has been a godsend, supporting sweetFrog shops in more than 25 states. I love their positive, "can do" attitude and that they work with us to find a solution to every challenge."
CTO – sweetFrog Frozen Yogurt
DATA & ANALYTICS
So insightful it's like you were there
Get all your detailed reporting and dispatch trends on a single, gorgeous dashboard.
All technician notes and pictures save to the Issues in Relay in real time so you’re always in the loop on every job, without actually managing it.
Complete history of all dispatches and trends broken out by state, location, time of day, day of week, time to completion, type, category and more.