The days of reactive support are long gone, especially in the B2B space. With advances in machine learning, companies expect problems to be anticipated and prevented before an escalation occurs.
This guide will clarify what product support means, how it differs from traditional customer support, and why you should implement it at your organization to gain a competitive advantage over other players in your industry.
Tell us where to send it and it'll be in your inbox in 20 seconds.
Boomtown gives you the workflows, product knowledge, and automation you need to win and retain customers
Request A Demo
Boomtown is a customer experience platform that makes it simple to orchestrate seamless customer journeys.
