Internal and cross-organization collaboration
Easily communicate with your internal teams,
partners and vendors, all in one place
Supercharge your teamwork
Get in touch
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Productive
Real-time communication with targeted teams and individuals to focus on getting work done instead of scanning email threads all day.
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Collaborative
Easily create custom team chat rooms that span organizations for quick and efficient conversations.
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Fun
Emails are rigid. Live chat enables you to build relationships and enjoy working with your colleagues, partners and vendors.
TEAM COLLABORATION
Work is better, together
Organize subject matter experts and collaborate across companies.
Easily create persistent internal or cross-organizational teams to tackle problems and get work done, fast. Chat rooms are also automatically built for each support issue and taken down when it’s resolved so you can collaborate within the context of a problem.
Work with all your partners, vendors and services providers directly through one portal.
TEXT, VIDEO, FILES
Communication for the modern world
Group chat, group video chat, file sharing and much more.
Communicate how you want. Chat for quick questions, launch multi-party video sessions with a single click for complex topics and share files with drag-and-drop functionality.
Stop copying the world on Reply-alls and communicate more effectively with the right people at the right time.
CUSTOM NOTIFICATIONS
Reduce the noise
Only join the conversations relevant to you, whether you’re logged in or not.
Take complete control over chat notifications to stay in the loop without needing to reading every single message.
Use @mentions to notify people directly and #hashtags to notify dedicated teams of subject matter experts.
Enable email notifications that you can reply to when you’re not logged into Relay.
Notification cards are created whenever you are mentioned in a chat room or tagged into an Issue. Each card is deep-linked to where you were tagged.
Separate notifications by Issues, team chats, field agents and businesses to easily organize your notifications and tasks.
Push notifications can be enabled and customized to receive real time pop ups when you are mentioned or tagged.
POWERFUL ECOSYSTEM
We're in this together
Relay is the platform where merchant technology and service providers work together to solve problems.
This includes point-of-sale providers, terminal manufacturers, ISOs, gateways, acquirers, app developers, installers, software experts and more.
Join the hundreds of organizations that are already here working towards the same end goal of creating happy customers.
Team messaging is free for unlimited users
Join the fastest growing B2B support network
Try it for free
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