We’re excited to announce that Boomtown has been selected as one of the top 20 most promising collaboration technology solution providers in 2017 by CIOReview.CIOReview has assembled a distinguished panel of prominent CEOs, CIOs, VCs, and analysts, along with CIOReview's editorial board has assessed hundreds of collaboration technology solution providers and shortlisted the ones that are at the forefront of providing cutting-edge technology solutions.
See the full interview with Boomtown CEO, Alfred, “Chip” Kahn IV, to learn how Boomtown is bringing collaboration into the world of technology support and customer service.
Today, companies need their critical workforces to perform in a smart and swift manner that can enhance productivity. Achieving that goal requires embedding collaborative technologies deep into processes and incentivizing collaborative behaviors—ultimately transforming the way organizations turn knowledge into action. Certainly, there is no lack of collaboration technologies in the marketplace. Vendors are offering businesses a growing range of these tools, including social platforms as well as employee crowdsourcing tools. However, they need to go the extra mile as the collaboration platforms need to be more than helping employees talk about their work; they should create new ways for employees to do their work.
Increasingly, companies are embracing new operating models in which multiple organizations—the company, its vendors, its outsourcers, its partners and others—work together toward a unified goal. Executives are right to expect more from the new wave of collaborative technologies. Rather than accepting just modest improvements from these technologies, executives are now aiming high and pursuing the greater gains that can come by embedding collaboration into specific processes, incentivizing collaborative behaviors and thinking more strategically about these important technologies. To help organizations select the best vendors that offer the most promising solutions, CIO Review researched and presented a listing of "20 Most Promising Collaboration Technology Solution Providers 2017."
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