Scale your business,
without adding headcount

Professional managed services that help you grow your business

Provide a better customer experience at every step of the journey

From activation through long-term success, we’re here to help your customers thrive

Technology Installation Icon
Technology Installations

Expedite technology deployment with professional quality installations

Remote Training & Activation
Activation & Training

Increase activation rates with structured, personal onboarding

24/7 Remote Support from Boomtown
24/7 Remote Support

Deepen relationships with superior customer support interactions

Onsite Support Icon
Technician Dispatching

Solve difficult issues quickly with one button technician dispatching

Off-the-shelf services, tailored to your business

We offer a comprehensive suite of managed services to supplement your existing operations

TECHNOLOGY INSTALLATIONS

Significantly reduce time to activation and product returns with white glove onsite technology installation and configuration services.

POS installations
POS Installations

Solve deployment challenges with in-person POS installations. Our technicians are trained on your system.

Technology Installations
Technology Installations

Routers, loyalty, tablets, terminals – you name it, we’ve installed it!

Network Cabling
Network Setup & Cabling

Your customers need a strong and reliable network to power your technology. A better network means fewer service calls.

Managed Technology Rollouts
Managed Technology Rollouts

Experienced field labor and project management all in one package.

EMV Upgrades
EMV & NFC Upgrades

Help your customers become compliant with a structured deployment plan.

ACTIVATION & TRAINING

Add a personal touch to your customer onboarding and activation that scales to fit your growth.

Remote Activation
Remote Installation & Activation

Say goodbye to high inactivation rates with a structured onboarding and activation program.

Remote Software Training
Remote Software Training

Expert trainers leverage next generation tools to increase your customer engagement and reduce churn.

POS Menu Builds
POS Menu Builds

End-to-end solution for building menus including data entry and personal customer consultations.

24/7 REMOTE TECHNICAL SUPPORT

Experienced and professional team of Support Engineers based in Scottsdale, AZ ready to solve your customers’ complex technical issues.

24/7 Remote Tech Support
24/7 Technical Support

Simply a better support experience. Expert support via chat and video, any time day or night.

Proactive Network Monitoring
Proactive Network Monitoring

Have a designated team of experts watching over your customers’ networks 24/7 and proactively reaching out if issues arise.

LOCAL TECHNICIAN DISPATCHING

Work with a single vendor and a flat rate for nationwide in-person coverage. Same-day or scheduled dispatching and 1/10 hour billing increments.

Network Cabling
Network Cabling

Run Ethernet cables to power the network that powers your onsite technology.

Technology Break Fix
Technology Break/Fix

On-demand nationwide technician dispatching for on-site repairs. 

Warranty Visits
Warranty Visits

Return trip? No problem! Make sure your customers get what they ordered.

Hardware Returns
Hardware Returns

Don’t lose your valuable hardware. We can go onsite to retrieve it and ship it back to you.

Tablet Repairs
Tablet Repairs

Be your customers’ hero. We offer same day repairs for broken screens or dead batteries for iPads and iPhones. 

Meet the experts that power the services

The Boomtown Brigade. Our team of experienced and certified local technicians.
Boomtown Technician Map
Nationwide

Over 500 technicians across the US covering more than 90% of retail locations.

Experienced

Averaging 11 years of technical field service work and a 4.85/5 customer rating.

Certified

Trained on merchant technology and networks through the proprietary Boomtown Academy.

The best of the best. Our 24/7 technical experts based in Scottsdale, Arizona.
Boomtown Remote Tech Support
Project Managers

The most organized and process driven people you’ll meet. They oversee every on-site job that Boomtown completes.

Support Engineers

The technical experts. Passionate about technology and networks. Every issue is just another fun problem for them to solve.

Training Specialists

They may know your software better than you do. They train thousands of businesses how to get the most out of their new software purchase.

The right tools can make anything look easy

All of our managed services are powered by our next generation suite of technology products. This means faster issue resolutions, more efficient jobs, and highly satisfied customers.

Learn more about our support software >

Your clients are in good company

Homegrown
Gigi's Cupcakes
Scooters
Shake Shack
La Colombe
Guckenheimer
East Coast Wings
Dos Toros
Chop't
The Plant Cafe
Melt
SweetFrog

Learn more about Boomtown’s services