Simply a Better Support Experience
Introducing Connect, the fastest and easiest way to get technology support for your business.
Fast, friendly and reliable help.
No matter what type of business you run,
Boomtown gets you the support you need, when you need it.
1 MINUTE RESPONSE TIME
There’s nothing worse than waiting on hold when you need help. We’re available right when you need us and will answer your calls within a minute, 24 hours a day.
SUPPORT WITH A SMILE
Using live video chat on your phone, you get to see who is helping you and we are able solve issues in half the time of traditional phone support by seeing your issue. That’s valuable time you get back.
LOCAL EXPERTS COME TO YOU
We have over 500 expert technicians across the entire US that are ready to come to your business to help. Just say the word and help is on its way.
The best support is right in your pocket.
Boomtown CONNECT is a free app for your phone
making it easy to quickly get the help you need.
Live video for faster answers.
Show your issue to a technology expert using live video rather than trying to describe it over the phone. Your issues now get solved faster than ever before.
Chat for quick questions.
Quickly message your technology providers and receive answers to your questions when it’s convenient for you
Local experts always on time.
No more 4 hour service windows. Tap one button in the app and request a technician to come to your business on your schedule.
All support contacts in one place.
Ditch the sticky note of 800 numbers that is taped to your phone and manage all of your technology providers in a single location.
Before BOOMTOWN
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Sticky note of 800#’s
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Egregious hold times
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9-5 Support
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Automated prompts
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Off-shore support departments
With BOOMTOWN
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Single tool for every issue
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Never sit on hold
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24/7/365 support
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Live video sessions
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U.S. based support team
© 2017 Boomtown. Simply a Better Support Experience.